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Navarro's Frequently Asked Questions
 

Quick Reference Questions:

What do you do with my personal information?

Navarro.com takes the privacy of your information very seriously. We have done everything possible to keep your information secured. Information like your Credit card information is encrypted and in compliance with PCI compliance rules.

Do you resell or offer my information to 3rd parties?

Navarro.com does not resell or offer any information about their customers to 3rd parties. We take your personal information seriously.

General Questions:

Do you have a Catalog?

At the current time we don't have a catalog; however we do have a Newsletter that you can find under this link with local Navarro stores weekly offers and deals: http://www.navarro.com/weekly-ads/ .

Please note that NOT all products reflecting on the Newsletter are available online.

Do you have a price match on items sold on your site with your competitor online?

We currently don't offer a price match online.

Do you do back orders?

Not at the time. All orders are subject to availability; if items in your order are not available it will reflect at the time of checkout.

My email has changed, how do I change that with Navarro.com?

Changing your email is simple. You can email us at Ecommerce@navarro.com

How do I unsubscribe from your email list?

Being taken off our email list is simple: simply send an email to Ecommerce@navarro.com requesting to be removed from any newsletters, discounts or offers by email.

Do you offer live chat support?

Yes, for your convinience we have integrate a Chat Support service online.

How can I write a review on a product you carry?

Writing a review about a product is very simple: simply input the information you want to share by clicking on the Review icon on the product page. Our team will review it and make it live as soon as possible.

What will you do with my information or email once I submit on your site?

Navarro.com takes the privacy of your information very seriously. We have done everything possible to keep your information secured. Information like your Credit card information is encrypted and in compliance with PCI compliance rules.

How can I get assistance on my matter?

We want to help you and resolve any and all matters. Should you ever need to reach us please refer to our Contact us page and you will find all the necessary information.

Do you offer Shipping Service?

Not at the time.

The Navarro.com Easy Return/Exchage Policy

Our customers are always welcomed to Return/Exchange select items they purchase on Navarro.com. You only need to bring your item(s) in perfect conditions within 30 days to any Navarro Store near you with the original receipt. In order to process a Return/Exchange you must bring these items back to us in perfect condition. No Exceptions.

What types of form of payments do you accept?

We currently accept Visa, Master Card, Discover, American Express and Cash.

Is it safe to use my credit card on your site?

Yes, it is very safe to use your credit card on our site. Navarro Discount Pharmacy has partnered with the top SSL security certificate company in the online industry-Verisign. Verisign provides support to major Internet Retailers in the online space with ensuring your transactions are being securely transacted on our servers. For more information on Verisign, please click here!

Do you charge sales tax on any items?

There are some items that are Taxable and non taxable. There are some states in which we need to charge taxes to comply with those state laws.

Is it safe to shop on your site?

Absolutely! We care about our customers and making sure they have a safe environment to transact their purchases is our top priority, therefore: Navarro Discount Pharmacy has partnered with the top SSL security certificate company in the online industry-Verisign. Verisign provides support to major Internet Retailers in the online space with ensuring your transactions are being securely transacted on our servers. For more information on Verisign, please click here!